Warranty & Conditions

- PRODUCTS are guaranteed for 2 years under the conditions stated in the warranty conditions.
- OUR PRODUCTS ARE ALL OUR PRODUCTION.
- Imported Acrylic fabrics used in our products have the feature of fading and waterproofing for 7 years and polyester fabrics have only water repellent finishes.
- OPEN-CLOSE control mechanisms are covered by a 2-year warranty against failures other than user faults.
- Our company does not accept any responsibility for non-compliance with the usage instructions stated on our UMBRELLA and for the damages that may occur on the umbrellas left open in the wind.
- Our company is not responsible for the products that are not taken from our repair shop and warehouse during 45 days.
- OUR PRODUCTS are not covered by the guarantee against theft, natural disaster, acid rain, wind, storm, flood and accidents.
- In order to eliminate the damages that may occur in our products, the defective product must be delivered to our repair address in full with the companion warranty certificate or invoice.
- Failure period of our products is maximum 30 days unless there are special cases.
- Products within the scope of WARRANTY cannot be repaired within 30 days.
- Our company is not responsible for the transportation fees such as cargo, warehouse, porterage for the products to be delivered to our company for REPAIR.
- Our company cannot be held responsible for the material, moral and loss of life that may arise from the application of electrical heating, cooling and light transmitting systems of our products..